PROCESSING AND HANDLING TIME
Cut off time: 17:00 (GMT+01:00)
Processing time: 1–3 business days (Monday to Friday)
Shipping time: 5–9 business days (Monday to Friday)
Important Information:
- 30 day return period
- Refunds issued within 14 calendar days of us receiving the return
- No restocking fees
- Change-of-mind returns are posted to our returns centre in Ningbo, China, at your own cost — typically £12–£25, two to four weeks in transit
- Faulty, damaged or incorrect items are returned free of charge: we send you a prepaid label
We offer a 30 day return policy, which means you have 30 days after receiving your item to request a return.